Juliana Rego

CV

Experience

2012 - Present

Freelance Professional

Digital Marketing, Customer Service and Administration

2011

Retail Customer Service & Administration Manager

Veema (UK) Ltd

2004 - 2007

Property Transfer Executive (Residence Visa Consultant)

Emaar Properties PJSC

2003 - 2004

Marketing & Sales Assistant

Cathay Pacific Airways

2002 - 2003

Passenger Service Agent (Mumbai International Airport)

Swiss International Airlines

2001 - 2002

Contact Center Agent (Inbound Telesales)

E·Funds

ABOUT ME

An experienced, driven and reliable freelance professional with  good working knowledge of content creation, SEO and social media best practices for B2B and B2C. I also have the knowledge and understanding of operational and administrative processes, the ability to prioritise and work to tight deadlines and the passion for delivering quality service that ensures high levels of customer satisfaction at all times.

Personal Attributes

Attention to Detail 92%
Communication 92%
People Skills 90%
Organisation 92%
Project Management 89%
Negotiation 88%
Time Management 91%

Education

2019

Digital Marketing Certificate Course

D2N2 Digital Growth Hub

2012

Professional Diploma in Digital Marketing

Digital Marketing Institute

2009 - 2011

Masters in Business Administration (MBA)

University of Leicester

1998 - 2001

Bachelor of Arts (B.A.) Political Science

University of Mumbai

SKILLS

WordPress 90%
MailChimp 88%
Hootsuite 90%
Social Media Analytics 86%
Google Analytics 85%
MS Office Suite 90%
Photography 82%
Adobe Lightroom 75%

Expertise

Copywriting 92%
Editing 92%
Proof-reading 92%
Content for Websites, Blogs and Social Media 92%
Social Media Marketing 90%
Visual Content for Social Media 90%
Email Marketing 89%
Creating Editorial & Marketing Calendars 92%
Client Relations & Stakeholder Management 91%
Document Processing & Filing 89%
Database Creation & Management 90%
Office & General Business Administration 88%